Reference

What Our Legal Terms Mean for Your Account

Our terms set out your rights, how we handle your account data, and the conditions that apply when you access browing88 from Indonesia. Availability depends on local law and eligible regions — read this before you start.

Account terms apply per regionData handled under applicable lawContact us for any policy questionDANA, OVO, GoPay wallet rules included
browing88 What Our Legal Terms Mean for Your Account
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is built around verified login paths and encrypted payment processing. When you connect a DANA, OVO, or GoPay wallet, those credentials are tokenised — we see a payment reference, not your raw wallet PIN. We store session data only for as long as your active session requires and clear it on logout.

Login Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, you can freeze your account immediately from the security settings page.

Payment Data

DANA, OVO, and GoPay transactions are processed through encrypted rails. We log transaction IDs for dispute resolution but do not store full wallet credentials on our servers.

Data Requests

You can request a copy of the personal data we hold on you, or ask for it to be deleted, by contacting support. We respond to verified data requests within two business days.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences in your account settings at any time.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a data request, or a dispute over a transaction, our support team handles these directly. You can reach us through live chat during active hours, by email, or through the in-app help centre — we aim to get back to you within two business days on any policy-related matter.

Live Chat Reach our team directly through the live chat window in your account. Policy questions, transaction disputes, and data requests are all handled here.
Email Support Send a detailed message to our support address for formal requests — account data, term clarifications, or written confirmation of any policy point.
Help Centre Our in-app help section covers common legal questions: how data is stored, how to close your account, and how to raise a formal complaint.

Common Questions About Our Terms

These are the questions we hear most often about how our legal terms work in practice — from data rights to account closure and what happens when local laws change.

We collect your name, contact details, and the information needed to verify your identity and process payments via DANA, OVO, or GoPay. Nothing beyond what the account requires.

We retain records for as long as required under applicable law in your region. Once that period ends, personal data is deleted or anonymised. Contact support for specifics about your account.

Yes. Submit a data request through email or live chat with your account details. We verify your identity first, then provide the relevant data within two business days of confirmation.

When your account is closed, all linked wallet associations are removed from our system. Any pending transactions are settled first, following our standard payment verification process.

The core terms apply consistently across Indonesia. Availability of specific features may vary depending on local regulations in your region — access is only provided where local law permits.

Contact our support team via email with a written description of your concern. We log all formal complaints, investigate them, and respond with our findings within two business days.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.